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Feedback
Your feedback gives us a unique opportunity to prove our commitment to service, to identify and respond to areas where change is needed, or to reward an employee who delivered above and beyond what you expected.
You deserve to be treated with friendliness, honesty and respect. And you are entitled to full value for your money; fast delivery; and speedy, courteous and knowledgeable answers on inquiries.
If you haven't been absolutely thrilled by our product, service or employee quality, please tell us about it.
If one of our products, services or employees made a difference in your day, we'd like to hear about that, too.
Here are three ways to be heard:
- Call our Quality Assurance Department at (706) 863-1011.
- Print and fax this form to (706) 860-5897, Attention: Quality Assurance.
- Complete the form below and click the "Submit" button. Please include your name and phone number or e-mail address so we can respond.
If your comments address a particular product or order, please include an identifying number, such as: the original shop order number, GIW work order number, returned goods number, purchase order number, product serial number or part number.
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